FAQ
Frequently Asked Questions
1. Where do DadelFactory's dates come from?
Our dates are 100% Palestinian, sourced directly from the best growing areas in Palestine. We can fully verify the origin of our dates with the necessary documents, so you can buy with confidence.
2. Why should I choose Palestinian dates?
Palestinian dates are famous for their superior taste and texture. By choosing these dates, you support sustainable agriculture and help local farmers in Palestine. This helps preserve traditional farming methods and supports the Palestinian economy.
3. How long do the dates keep?
Our Medjool dates will keep for up to 6 months when stored in a cool, dry place. In the fridge, you can even store them for up to 12 months without losing flavor or quality.
4. What makes Dadel Factory different from other date webshops?
We supply premium Medjool dates of the highest quality, carefully selected for their large size, soft texture and rich flavour. We work directly with Palestinian farmers to always offer you the best dates at the best price.
5. How are the dates packaged?
Our dates are carefully packaged to maintain their freshness. You can buy them in our 5kg packs. This is perfect for larger orders or families who enjoy dates regularly. The 5kg packs are also ultimately better for the environment due to less packaging material.
6. How do you support the Palestinian territories?
A portion of the proceeds goes to aid initiatives in Palestine, such as projects that support local farmers and strengthen communities. For orders with specific promo codes, we donate a percentage of the proceeds to these initiatives.
7. What are the health benefits of Medjool dates?
Medjool dates are rich in fiber, potassium, magnesium, and antioxidants. They promote healthy digestion, support heart health, and provide a natural energy boost. They are the perfect healthy snack for any day.
8. What is the best way to store dates?
Our dates are best stored at room temperature in a sealed container for a short period of time. For a longer shelf life, store them in the refrigerator or freezer. They will last up to 12 months if properly wrapped.
9. What payment methods do you offer?
We accept various secure payment methods, such as iDEAL, PayPal, Credit Card and bank transfer, so you can pay easily and safely when placing your order.
10. What can I expect from the service at DadelFactory?
At DadelFactory we offer you excellent customer service and fast delivery of your orders. We are always ready to help you with any questions or concerns, and we make sure that you always receive the best dates for the best price.
Phytosanitary certification + EUR1